Principles of Service Provision
CASA House is committed to a rights/advocacy approach to service delivery. A rights/advocacy model of service provision acknowledges that each service user is entitled to know the rights available to them, and to have both support and the freedom to make choices that will promote their recovery, empowerment and an improved quality of life. We therefore provide services that recognise and promote the rights of victim/survivors to have:
- information about their rights
- information about the services available to them
- information about the options available to them
- support in making informed decisions
- advocacy in implementing their decisions.
Overview of What We Do
- Provide a crisis response to victim/survivors of sexual assault who have been sexually assaulted in the last two weeks.
- Provide counselling/advocacy support to victim/survivors of childhood sexual assault and historical adult sexual assault.
- Provide services which are free, confidential, accessible and appropriate to each individual victim/survivor.
- Seek to ensure the safety of victim/survivors and promote their right to gain control over their experiences, including when in contact with legal, medical and government systems.
- Ensure that the experience of victim/survivors of sexual assault informs the direction of the services we provide.
- Pursue changes to those social, cultural, economic, legal and political structures which contribute to sexual assault.
- Strive for the prevention and elimination of sexual assault through community and professional education, training and activities that promote increased public awareness.
- Initiate and publish research in order to break down myths and misconceptions surrounding sexual assault.